BISP to Launch Retail Model
BISP to Launch Retail Model BISP is introducing a major change in how beneficiaries will receive their quarterly payments. Starting June 16, 2025, BISP will transition from the traditional campsite-based method to a retail-based payment model. This decision comes at a crucial time when many areas in Pakistan are experiencing intense heatwaves, making it unsafe and uncomfortable for beneficiaries particularly women and the elderly to wait in long queues under the sun.
بی ائی ایس پی اس میں ایک بڑی تبدیلی لا رہا ہے کہ مستفید کنندگان کو سہ ماہی ادائیگی کیسے ملے گی۔ 16 جون 2025 سے، بی ائی ایس پی روایتی کیمپ سائٹ پر مبنی طریقہ سے ریٹیل پر مبنی ادائیگی کے ماڈل میں منتقل ہو جائے گا۔ یہ فیصلہ ایک ایسے اہم وقت میں سامنے آیا ہے جب پاکستان کے بہت سے علاقے شدید گرمی کی لہروں کا سامنا کر رہے ہیں، جس سے فائدہ اٹھانے والوں بالخصوص خواتین اور بزرگوں کے لیے سورج کے نیچے لمبی قطاروں میں انتظار کرنا غیر محفوظ اور غیر آرام دہ ہے۔
This new payment system will allow beneficiaries to collect their Rs. 13,500 installment from designated retail agents, such as JazzCash, Easypaisa, and HBL Konnect, using biometric verification. It aims to provide a safer, faster, and more dignified experience for millions of low-income families who rely on BISP as their main source of financial support. The initiative not only ensures protection from weather conditions but also introduces more transparency through printed receipts and automated verification.
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Why the Shift to BISP Retail-Based Payments?
The main reason for this transition is the extreme heatwave affecting parts of Pakistan, which poses serious health risks to vulnerable individuals standing for hours at crowded campsites. Additionally, BISP officials have received repeated complaints from beneficiaries regarding mismanagement and delays at camps. To solve these issues and make the process smooth, transparent, and hassle-free, BISP is rolling out this retail model across the country.
اس منتقلی کی بنیادی وجہ پاکستان کے حصوں کو متاثر کرنے والی شدید گرمی کی لہر ہے، جو کہ پرہجوم کیمپوں میں گھنٹوں کھڑے کمزور افراد کے لیے صحت کے لیے سنگین خطرات کا باعث بنتی ہے۔ مزید برآں، بی آئی ایس پی حکام کو استفادہ کنندگان کی جانب سے کیمپوں میں بدانتظامی اور تاخیر سے متعلق بار بار شکایات موصول ہوئی ہیں۔ ان مسائل کو حل کرنے اور عمل کو ہموار، شفاف اور پریشانی سے پاک بنانے کے لیے، بی ائی ایس پی اس ریٹیل ماڈل کو ملک بھر میں متعارف کر رہا ہے۔
Dr. Tahir Noor, Additional Secretary BISP, personally visited Khanewal, Multan, and Bahawalpur to ensure that the new system is ready for implementation. He engaged with partner banks, district teams, and BISP staff to monitor preparedness and emphasized the importance of timely communication with beneficiaries. Retail agents are being instructed to maintain high service standards, ensure the availability of biometric devices, trained staff, and proper awareness material at every outlet.
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Benefits of the BISP Retail Payment Model
- Payments can be collected from JazzCash, Easypaisa, and HBL Konnect retail agents.
- No need to stand in long lines at campsites or wait in harsh weather.
- All payments will be made only after biometric verification.
- Beneficiaries will receive printed receipts as proof of payment.
- Process ensures transparency and reduces chances of fraud.
| Detail | Information |
|---|---|
| Start Date | June 16, 2025 |
| Payment Amount | Rs. 13,500 |
| Payment Channels | JazzCash, Easypaisa, HBL Konnect |
| Required Document | Original CNIC |
| Helpline | 0800-26477 |
Important Instructions for Beneficiaries
Every eligible woman expecting payment under BISP must be fully prepared to follow this new process to avoid delays or confusion. It is important to know where and how to collect your installment and what documents you need to bring. Only authorized retail agents will be handling payments, and they will strictly follow the biometric and verification process.
بی ائی ایس پی کے تحت ادائیگی کی توقع رکھنے والی ہر اہل خاتون کو اس نئے عمل پر عمل کرنے کے لیے مکمل طور پر تیار رہنا چاہیے تاکہ تاخیر یا الجھن سے بچا جا سکے۔ یہ جاننا ضروری ہے کہ آپ کی قسط کہاں اور کیسے جمع کرنی ہے اور آپ کو کن دستاویزات لانے کی ضرورت ہے۔ صرف مجاز خوردہ ایجنٹ ہی ادائیگیوں کو سنبھالیں گے، اور وہ بائیو میٹرک اور تصدیق کے عمل کی سختی سے پیروی کریں گے۔
Beneficiaries must carry their original CNIC to the selected retail location and ensure that their mobile number registered with BISP is active to receive SMS alerts. Payment collection will start from June 16, 2025, and no one will be entertained without proper identification and biometric verification. In case of any issue, complaints should be directed to Tehsil BISP offices or the official helpline at 0800-26477.
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Step-by-Step Process to Receive Your Payment
- Visit your designated JazzCash, Easypaisa, or HBL Konnect agent.
- Bring your original CNIC and 8171 SMS
- Complete biometric verification at the agent location.
- Collect Rs. 13,500 payment in full amount.
- Ensure you receive a printed receipt for transparency.
- If facing any problem, immediately contact BISP helpline or your local BISP center.
Field Inspections and Government Oversight
Dr. Tahir Noor’s visits to southern Punjab districts were part of a broader strategy to ensure that no technical or administrative issue interferes with the June payment cycle. His inspection tours included coordination meetings with BISP staff and partner financial institutions. He emphasized that the success of the retail model depends on strong cooperation between local administration, banks, and field officers.
The instructions to banks and agents are clear: all systems must be in place before June 16. This includes stable internet connectivity, properly working biometric machines, female staff availability where possible, and clear signboards for guidance. BISP will also run an awareness campaign through SMS and posters so that beneficiaries are informed about the new model in advance.
ڈاکٹر طاہر نور کے جنوبی پنجاب کے اضلاع کے دورے اس بات کو یقینی بنانے کے لیے ایک وسیع حکمت عملی کا حصہ تھے کہ جون کی ادائیگی کے چکر میں کوئی تکنیکی یا انتظامی مسئلہ مداخلت نہ کرے۔ ان کے معائنہ کے دوروں میں بی آئی ایس پی کے عملے اور شراکت دار مالیاتی اداروں کے ساتھ کوآرڈینیشن میٹنگز شامل تھیں۔ انہوں نے اس بات پر زور دیا کہ ریٹیل ماڈل کی کامیابی کا انحصار مقامی انتظامیہ، بینکوں اور فیلڈ افسران کے درمیان مضبوط تعاون پر ہے۔
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What If You Miss BISP Payment or Face Issues?
It’s important to act on time. If you do not receive a confirmation message or if your CNIC is not verified during the biometric check, you may miss your payment. In such a case, you should immediately contact your nearest BISP registration center or call the official helpline. Do not share your CNIC or fingerprint information with unauthorized persons and never pay bribes to agents. Every beneficiary is entitled to their full payment without deductions.
- BISP will start retail-based payments from June 16, 2025.
- Payments will be made through JazzCash, Easypaisa, and HBL Konnect agents.
- Biometric verification and printed receipts are mandatory.
- Original CNIC is required for payment.
- Contact 0800-26477 or your Tehsil BISP office for complaints or support.
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Frequently Asked Questions
When will the new retail payment model start?
From June 16, 2025, across all BISP-approved retail agents.
Where can I collect my Rs. 13,500 payment?
From your nearest JazzCash, Easypaisa, or HBL Konnect agent.
What documents are required?
Only your original CNIC and the 8171 SMS confirmation
What should I do if there’s a problem?
Call 0800-26477 or visit your nearest BISP registration center for help.
Final Words
The launch of the retail-based payment model by BISP marks a major transformation in how financial assistance is delivered to Pakistan’s most vulnerable families. This shift aims to offer greater comfort, dignity, and safety to millions of women, especially during harsh weather conditions. By collecting payments through JazzCash, Easypaisa, and HBL Konnect agents, beneficiaries will now enjoy easier access, biometric verification, and more transparent service.
To avoid any delays or problems, beneficiaries must ensure they carry their original CNIC, visit the correct retail location, and act promptly from June 16, 2025. For any questions or complaints, reach out to BISP offices or call the helpline 0800-26477. This new system is a strong step forward in delivering better and citizen-focused public services across Pakistan
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